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  2. FAQ

FAQ

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  • An Operative has not got a Smart Phone, how can they register?
  • My CITB Card Validation Has Failed
  • I don't see clock in times for my Operatives? / Device Offline
  • Register via Mobile
  • Memory / Disk Full Error
  • I still cant see my Operatives Clock In Times (Device Offline)
  • Operatives name not showing up on Biometric Site Clock Device
  • My Operative is clocking in but their times are not showing up?
  • What happens if an Operative doesnt clock out?
  • Timesheets says an Operative worked until 01:00 but he did not?
  • CITB Validating says the card is already assigned to another user
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